Return & Refund Policy
1. Eligibility for Returns
- Returns are accepted within 7 days of product delivery if the item is damaged, defective, or incorrect.
- The product must be unused, in original packaging, and accompanied by proof of purchase.
2. Refund Process
- Refunds will be issued to the original payment method within 7-10 business days after return approval.
- Shipping fees are non-refundable unless the return is due to an error on our part.
3. Exchange Policy
Exchanges may be provided for defective or damaged items, subject to stock availability.
4. Dispute Resolution
Any disputes regarding refunds will be addressed on a case-by-case basis. Contact us at kumar.nimitt@adstory.media.